Terms & Conditions

Welcome to GRÉVA Couture.

Throughout these Terms and Conditions, the terms “GRÉVA Couture,” “we,” “us,” and “our” refer to GRÉVA Couture.

These Terms and Conditions govern your access to and use of our website, online store, products, content, features, and related services (collectively, the “Services”).

By visiting our website, browsing our collections, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Returns Policy.

Please read these Terms carefully before using our Services.

If you do not agree with these Terms, you should not access or use our website or purchase products from GRÉVA Couture.

By using our Services, you confirm that you are at least the age of majority in your country or jurisdiction of residence and that you have the legal capacity to enter into a binding agreement.

Certain features of our website may require you to provide personal information, including your name, email address, telephone number, billing information, shipping address, and payment details.

You agree that all information you provide to us is accurate, current, complete, and lawfully provided.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account.

You must notify us promptly if you become aware of any unauthorized use of your account or any suspected security breach.

You may not sell, transfer, assign, or provide access to your account to another person without our prior written authorization.

GRÉVA Couture offers fashion products that may include, without limitation, dresses, eveningwear, partywear, swimwear, bikinis, casualwear, accessories, and other fashion items.

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, fabrics, details, pricing, and availability displayed on our website are as accurate as possible.

However, the appearance of colors and products may vary depending on lighting, photography, screen settings, device type, production batches, fabric characteristics, or other factors beyond our control.

Accordingly, we cannot guarantee that the color, texture, finish, or appearance displayed on your device will exactly match the physical product.

Minor variations in stitching, pattern placement, embellishment, fabric texture, measurements, or finish may occur and are not necessarily considered defects.

All product descriptions, collections, specifications, prices, and availability may be changed, updated, limited, or discontinued at any time without prior notice.

We reserve the right to limit the sale or availability of any product to any person, geographic location, market, or jurisdiction where permitted by law.

Customers are responsible for reviewing the size guide, measurements, fit description, and product information provided before completing a purchase.

Sizing may vary depending on the design, fabric, cut, structure, and intended fit of a garment.

Any sizing guidance provided by GRÉVA Couture is intended to assist customers but does not constitute a guarantee that a particular size will fit every individual in the same manner.

Where applicable, customers should carefully review garment-specific measurements before placing an order.

GRÉVA Couture shall not be responsible for incorrect sizing selections made by the customer, except where otherwise required by applicable law or expressly provided in our Returns Policy.

When you place an order through our website, you are making an offer to purchase the selected products from GRÉVA Couture.

Submission of an order does not automatically constitute acceptance.

We reserve the right, at our discretion and subject to applicable law, to accept, reject, limit, or cancel an order.

An order is considered accepted only after payment has been successfully authorized and we issue an order confirmation.

You are responsible for reviewing all product selections, sizes, quantities, shipping information, and billing details before submitting your order.

Once an order has been placed, changes or customer cancellations may not be possible because preparation can begin promptly.

Certain made-to-order, customized, altered, personalized, limited-edition, or specially prepared products may be subject to additional restrictions where legally permitted.

We reserve the right to cancel or refuse orders in circumstances including, but not limited to:

• Product unavailability;
• Pricing or product information errors;
• Payment authorization issues;
• Suspected fraud or unauthorized transactions;
• Unusual or excessive order quantities;
• Resale or unauthorized commercial purchasing;
• Delivery restrictions; or
• Circumstances requiring cancellation under applicable law.

If we are unable to fulfill an order after payment has been collected, we will contact the customer with the available next steps.

All prices displayed on our website are shown in USD ($), unless otherwise stated.

Prices may change at any time without prior notice.

The price applicable to your purchase will generally be the price displayed at the time the order is submitted and confirmed.

Unless expressly stated otherwise, product prices may exclude shipping charges, customs duties, import taxes, local taxes, handling fees, or other governmental or third-party charges.

Any applicable charges will be displayed at checkout where possible or may be payable separately depending on the destination.

GRÉVA Couture may offer promotions, discount codes, seasonal offers, or special pricing from time to time.

Such offers may be subject to separate conditions, expiration dates, exclusions, minimum order requirements, or product restrictions.

Discount codes may not be combined unless expressly stated otherwise.

We accept the payment methods displayed at checkout.

By providing payment information, you represent and warrant that:

1. The information provided is accurate and complete;
2. You are authorized to use the selected payment method;
3. Your payment provider will honor the transaction; and
4. You agree to pay the total amount associated with your order, including any applicable charges.

Payment transactions may be processed through third-party payment service providers.

GRÉVA Couture does not guarantee approval of any payment transaction by your bank, card issuer, or payment provider.

Customers are encouraged to retain a copy of their order confirmation, invoice, and transaction records.

We ship worldwide. Delivery is complimentary in Lebanon on orders of $150 or more.

Shipping and delivery are subject to our separate Shipping Policy, which forms part of these Terms and Conditions.

Orders will be processed and shipped according to the estimated timelines communicated on our website or during checkout.

All processing and delivery times are estimates only and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by circumstances beyond our reasonable control, including:

• Courier delays;
• Customs procedures;
• Public holidays;
• High-volume periods;
• Weather conditions;
• Transportation disruptions;
• Incorrect or incomplete customer information;
• Government restrictions; or
• Force majeure events.

GRÉVA Couture is not responsible for delays caused by customs authorities, shipping carriers, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Additional costs resulting from incorrect, incomplete, or undeliverable addresses may be charged to the customer where permitted.

For international orders, customs duties, import taxes, brokerage charges, or similar fees imposed by the destination country are the customer’s responsibility unless expressly stated otherwise.

Refunds or replacements are available for incorrect, defective, or damaged items reported within 7 days of delivery, in accordance with our Returns Policy.

Because every GRÉVA Couture piece is prepared especially for each order, returns and refunds are not offered for incorrect size selection, fit preferences, or change of mind.

Items submitted for review must be unworn, unused, unwashed, unaltered, and returned with all original tags and packaging intact.

GRÉVA Couture reserves the right to inspect returned merchandise before approving an refund or replacement.

Items that show signs of wear, alteration, washing, staining, damage, perfume, makeup, deodorant, missing tags, or other evidence that they are no longer in original condition may be refused where legally permitted.

Nothing in this section limits any mandatory consumer rights that cannot lawfully be excluded.

Certain GRÉVA Couture products may be customized, personalized, altered, specially produced, or made specifically following an order.

Because production or preparation may begin shortly after an order is confirmed, such items are not eligible for returns or refunds due to incorrect size selection, fit preferences, or change of mind.

Customers are responsible for ensuring that any measurements, personalization details, specifications, or instructions submitted to us are accurate.

GRÉVA Couture shall not be responsible for issues resulting from incorrect measurements or information provided by the customer.

All content made available through our website and Services is owned by, licensed to, or otherwise lawfully used by GRÉVA Couture and is protected by applicable intellectual property laws.

This includes, without limitation:

• The GRÉVA Couture name;
• Logos;
• Trademarks;
• Brand identity;
• Collection names;
• Fashion designs where legally protected;
• Product photographs;
• Campaign imagery;
• Graphics;
• Videos;
• Text;
• Product descriptions;
• Website design;
• Layout;
• Artwork;
• Illustrations; and
• Other creative materials.

You are granted a limited, non-exclusive, non-transferable and revocable right to access and use our website for personal and non-commercial purposes.

You may not reproduce, copy, modify, distribute, republish, display, sell, license, exploit, imitate, create derivative works from, or commercially use any content belonging to GRÉVA Couture without our prior written permission.

Nothing contained on our website grants you any ownership, license, or other intellectual property rights except as expressly provided in these Terms.

All rights not expressly granted are reserved.

Our website may rely on or provide access to third-party platforms, payment processors, analytics providers, shipping companies, social media platforms, applications, plugins, or other external services.

These services may be governed by their own terms and privacy policies.

GRÉVA Couture does not control every third-party service and does not guarantee its availability, functionality, accuracy, security, or continued operation.

Use of third-party services is subject to the applicable third party’s terms and conditions.

To the extent permitted by law, GRÉVA Couture shall not be responsible for losses or damages arising solely from the acts, omissions, interruptions, or failures of independent third-party providers outside our reasonable control.

Our website may contain links to websites, services, social media pages, platforms, or content operated by third parties.

Such links are provided for convenience and do not necessarily constitute endorsement.

We are not responsible for the content, policies, practices, accuracy, availability, security, or conduct of third-party websites.

You access third-party websites at your own discretion and should review their applicable terms, privacy policies, and other conditions before providing personal information or completing transactions.

Any complaints regarding third-party products, websites, or services should be directed to the relevant third party.

Your privacy is important to us.

Personal information collected through our website and Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that personal information may be processed by GRÉVA Couture and by selected third-party providers necessary to operate our business, process payments, fulfill orders, deliver purchases, maintain our website, provide customer service, prevent fraud, and perform related business functions.

Please review our Privacy Policy for further information regarding how personal information is collected, used, stored, and shared.

From time to time, our website may contain typographical errors, inaccuracies, omissions, or outdated information relating to products, descriptions, pricing, promotions, availability, shipping, measurements, or other information.

We reserve the right to correct such errors, update information, or modify or cancel affected orders where reasonably necessary and legally permitted.

If an error materially affects an order you have already placed, we may contact you using the details provided at checkout.

You may use our website and Services only for lawful purposes.

You must not use our website or Services:

• For any unlawful, fraudulent, abusive, deceptive, or malicious purpose;
• To violate any applicable law, regulation, or third-party right;
• To infringe intellectual property rights;
• To impersonate another person or provide false information;
• To transmit malware, viruses, harmful code, or malicious software;
• To conduct unauthorized scraping, crawling, data extraction, or data collection;
• To interfere with the security, performance, or operation of the website;
• To gain unauthorized access to accounts, systems, networks, or information;
• To conduct phishing, spamming, or fraudulent activities;
• To reproduce, resell, duplicate, or exploit any part of the Services without authorization; or
• To use GRÉVA Couture content, imagery, designs, or branding for unauthorized commercial purposes.

We reserve the right to restrict, suspend, or terminate access to our Services where we reasonably believe these Terms have been violated.

To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

While we make reasonable efforts to provide accurate and reliable information, we do not guarantee that our website will always be uninterrupted, error-free, secure, or available at all times.

We do not warrant that every product will meet every customer’s subjective expectations regarding fit, appearance, styling, color, or personal preference.

Any warranties that cannot legally be excluded remain unaffected.

To the fullest extent permitted by applicable law, GRÉVA Couture and its owners, affiliates, employees, representatives, contractors, service providers, licensors, and partners shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Services or purchase of our products.

This may include loss of profits, revenue, data, business opportunities, or other consequential losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

Where liability cannot lawfully be excluded, our liability shall be limited to the maximum extent permitted by applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless GRÉVA Couture, its affiliates, owners, directors, employees, representatives, contractors, licensors, and service providers from claims, liabilities, damages, losses, and reasonable legal expenses arising from:

1. Your material breach of these Terms;
2. Your unlawful use of the Services;
3. Your infringement of third-party rights; or
4. Your violation of applicable law.

We may restrict, suspend, or terminate your access to all or part of our Services where reasonably necessary, including where we believe you have materially violated these Terms, engaged in fraudulent activity, misused our website, or created security or operational risks.

Termination will not affect any rights, obligations, payments, or liabilities that arose before termination.

Provisions that by their nature should survive termination—including intellectual property, limitation of liability, indemnification, governing law, and dispute-related provisions—shall continue to apply.

If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary to make it enforceable where possible.

The remaining provisions shall remain valid and enforceable.

Our failure to exercise or enforce any right under these Terms shall not constitute a waiver of that right.

These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and GRÉVA Couture regarding use of our Services.

GRÉVA Couture shall not be responsible for delays or failures to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

• Natural disasters;
• War;
• Civil unrest;
• Government restrictions;
• Strikes;
• Transportation disruptions;
• Carrier interruptions;
• Internet or telecommunications failures;
• Power outages;
• Epidemics or pandemics;
• Customs delays;
• Supply-chain interruptions; or
• Other events outside our reasonable control.

Where such circumstances occur, affected obligations may be suspended for the duration of the event and resumed as reasonably practicable afterward.

GRÉVA Couture shall be considered domiciled in Lebanon.

These Terms and Conditions and any separate agreements under which we provide our products or Services shall be governed by and interpreted in accordance with the laws of Lebanon, without prejudice to any mandatory consumer protection rights that may apply.

Any dispute shall be submitted to the competent courts of Lebanon, unless applicable law requires otherwise.

We may revise, update, or replace these Terms and Conditions from time to time to reflect changes in our business, Services, policies, operational requirements, or applicable legal requirements.

The most current version will be published on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

For questions regarding these Terms and Conditions, orders, or our Services, please contact:

GRÉVA Couture

Email: grevacouture@hotmail.com
Phone: +96178822221
Business Address: Beirut - Dora Highway
Website: https://grevacouture.com